Privacy notice

At SwiftBox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers.

Information We Collect

We may collect the following types of information when you use our services:

Personal Information: This may include your name, address, contact details, and payment information.
Delivery Details: Information related to packages you send or receive through our courier service, including recipient details and delivery preferences.
Usage Information: We may collect data about how you interact with our website or mobile app, such as pages visited, features used, and device information.

How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling delivery orders
Communicating with you regarding your shipments
Providing customer support and assistance
Improving our services and website functionality
Conducting analytics to understand usage trends and preferences
Complying with legal and regulatory requirements

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

With our trusted delivery partners to facilitate shipments
With service providers who assist us in operating our business (e.g., payment processors, IT support)
In response to legal requests or regulatory obligations
With your consent or as otherwise disclosed at the time of data collection

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at sales(at)swiftbox.mt or on 77577555.